Posted by: kirpal
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Posted date:
May 18, 2011 |
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Troubleshooting Guide for Heartbeats
Sprint units with internal modems (Epoch-H, Epoch-M, Epoch-S02)
The following conditions must be met in order for a heartbeat to be sent out.
1. The Installation Routine must have been performed.
To perform the installation routine, go to the Install Tab and click on Install on the bottom right hand side of the page
2. A modem has been to installed in the unit
From the status screen, the modem icon should show Modem-Disconnected or Modem-Connected
3. Location Information must be inputted on the Install Page
Click...
